1300 HAIR BY (1300 424 729) info@hairbyscience.com.au

HOW IT WORKS

STEP 1 COMPLETE MEDICAL QUESTIONNAIRE & PURCHASE A PACKAGE

In order for us to legally be able to show you the medications we offer, we first have to qualify you as a potential patient. By completing the medical questionnaire this client-patient relationship is established and at this point you can discuss treatment option with a member of the friendly customer support team and then purchase a package online (if you choose to do so).

STEP 2 PRESCRIPTION ISSUED

At the end of each day, one of our Australian doctors will review your medical questionnaire in conjunction with your order. If you were able to purchase it means the doctor will be able to issue your prescription, as our automated system will not allow ineligible orders to be placed. Once the prescription has been issued, you will receive detailed instructions revealing exactly how to utilise and administer the package. This prescription is then automatically sent to our partnered Australian compounding pharmacy.

STEP 3 PREPARE & DISPATCH

Once the pharmacy receives the prescription they will compound the order and dispatch it to your nominated shipping address within 1 business day. All parcels are sent discreetly via Express Post. You will receive tracking details via email as soon as your order is dispatched.

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